ALICE Accelerates Expansion Throughout Europe

5/4/2019

ALICE, the hospitality industry’s leading operations technology, expands its reach in Europe with the placement and hiring of several hotel technology sales experts in key markets across the continent. ALICE has grown rapidly worldwide, including 250 hotels signed in Europe in the last 12 months alone. This team will accelerate ALICE’s already swift expansion throughout Europe and provide market guidance and support for key European regions.

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TravelClick Launches Artificial Intelligence-Powered Campaign Advisor

8/3/2018

TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced the launch of Campaign Advisor on the Company’s Guest Management Solutions (GMS) platform. Powered by data from billions of customer touchpoints across the entire guest journey, Campaign Advisor allows hoteliers to better target their marketing and drive more direct bookings. Campaign Advisor’s AI-powered, predictive algorithm maximizes bookings for hotels by determining the best send time for each guest.

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Why Chatbots are Great for Hotels

2/5/2017
hospitalitynet-org

2016 was the year of the chatbot, and experts and marketeers are confident that 2017 is going to be another interesting year. Before going deeper into chatbot usage for the hospitality industry, let me explain briefly what a chatbot is.

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Creating the Coveted Hotel Guest Experience

Oracle-Phocuswright Study
February 2017

In today’s digital age, hoteliers are forfeiting opportunities – and potentially revenue – by failing to offer guests the individualized experiences they are increasingly demanding, according to the results of a major survey of hoteliers and consumers just published by Oracle Hospitality and Phocuswright, a leading travel industry research firm.

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The age of BYOC: Bring Your Own Content

hotelmanagement.net
By Elliot Mest
January 2017

What is “entertainment on demand?” It seems obvious, but according to Craig Snelgrove, VP of business development at satellite and DirecTV provider Bulk TV & Internet, every operator is asking this question. What was once a term used to describe TV offerings and video on demand has given way to a complicated web of solutions, from traditional cable TV to guest-facing apps.

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