Why Chatbots are Great for Hotels

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2/5/2017
hospitalitynet-org


2016 was the year of the chatbot, and experts and marketeers are confident that 2017 is going to be another interesting year. Before going deeper into chatbot usage for the hospitality industry, let me explain briefly what a chatbot is.

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Creating the Coveted Hotel Guest Experience

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Oracle-Phocuswright Study
February 2017


In today’s digital age, hoteliers are forfeiting opportunities – and potentially revenue – by failing to offer guests the individualized experiences they are increasingly demanding, according to the results of a major survey of hoteliers and consumers just published by Oracle Hospitality and Phocuswright, a leading travel industry research firm.

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The age of BYOC: Bring Your Own Content

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hotelmanagement.net
By Elliot Mest
January 2017


What is “entertainment on demand?” It seems obvious, but according to Craig Snelgrove, VP of business development at satellite and DirecTV provider Bulk TV & Internet, every operator is asking this question. What was once a term used to describe TV offerings and video on demand has given way to a complicated web of solutions, from traditional cable TV to guest-facing apps.

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Oracle Launches OPERA Cloud Services

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28/1/2016

The new Oracle Hospitality cloud services enable hotel and casino operators to better manage every aspect of their customer relationships and on-site operations, while simplifying their IT infrastructure and deriving value faster from new innovations.

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Samsung to Equip AccorHotels’ Properties With its SMART Hospitality Technology

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12/11/2015

Samsung Electronics and AccorHotels Group announced a partnership to roll out Samsung’s SMART Hospitality Display technology across AccorHotels’ properties spanning 92 countries.

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