Conrad Hotels & Resorts Introduces Luxury Segment’s First Comprehensive Pre Check-In Feature through its Conrad Concierge App

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22/10/2013
 
Conrad Hotels & Resorts introduces the luxury hospitality segment’s first comprehensive pre check-in feature to its award-winning travel mobile application, Conrad Concierge. All guests at each of the Conrad brand’s 24 hotels worldwide can now find greater customization and convenience at the touch of a button – from selecting pre-arrival amenities to ordering in room dining and enjoying mobile check-out. Since Conrad introduced the platform with check out and amenity pre-selection functionality in November 2012, the app has been downloaded more than 100,000 times.

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Accor Innova en la Gestión de la Relación con sus Clientes B2B Gracias a su Nueva Herramienta « ANAIS »

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2/10/2013

Teniendo presente el contexto digital,  poniéndolo al servicio de la eficiencia de su fuerza de ventas, Accor lanza una herramienta innovadora 2.0 en partnership con  Salesforce.com. Bautizada con el nombre de ANAIS (Accor New Application for Integrated Sales), esta herramienta se ha desplegado entre 700 vendedores del Grupo en sus 34 oficinas de venta en todo el mundo aportándoles una visión de 360° de las cuentas estratégicas y un mejor conocimiento de sus clientes B-to-B.
 

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Morgans Hotel Group Unveils New Website

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24/9/2013

Morgans Hotel Group today announced the launch of their new website, designed to bring the magic of the boutique hotel portfolio to the digital booking experience. On the heels of the successful launch of Back of House, the company's online culture and lifestyle magazine, Morgans Hotel Group will unveil an enhanced website that features a sleek new design, improved functionality and a seamless booking process that takes the guest through the reservation process in less than four clicks.

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El Hotel Arts Barcelona Estrena un Sistema Digital Pionero de Información al Huésped

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16/9/2013

Con el objetivo de ampliar y mejorar la experiencia de sus clientes a través del uso de las nuevas tecnologías, el Hotel Arts Barcelona ha estrenado su nuevo sistema digital de información, la “e-Guía para huéspedes”.

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Big Data for Hoteliers

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By Frank Vertolli
hospitalitynet.org
12/9/2013


"Companies have access to vastly more information than they used to, it comes from many more different sources than before, and they can get it almost as soon as it's generated." - The Wall Street Journal

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