Seven Simple Ways To Increase Customer Retention Using Social Media

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marketingprofs.com
8/3/2018

Marketers are familiar with customer acquisition and customer retention. Both are necessary for businesses, but the latter generally costs less and increases revenue.

For those reasons, marketers should be exploring their options for retaining customers. And social media is a good channel to consider to help you keep customers coming back, according to an infographic by digital marketing and Web design agency Branex.

The infographic highlights seven ways social media can help marketers increase customer retention. For example:


To see why customer retention is important and find some ideas for how to use social media to retain customers, check out the infographic:

 

 

 

 


To see why customer retention is important and find some ideas for how to use social media to retain customers, check out the infographic: