NH Hoteles, premiada por la atención al cliente de su Call Center

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nh-hotels.com
11/11/2010
 

La atención al cliente en NH Hoteles acaba de recibir un importante reconocimiento en forma de tres relevantes distinciones para su Call Center. Por una parte, a nivel nacional, la Asociación Española de Centros de Contacto con Clientes (AEECCC) ha premiado a la cadena hotelera como empresa española “con mejor experiencia de cliente 2010”, tanto en la categoría específicamente turística como en la clasificación global relativa al conjunto de empresas españolas.

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Unsol.es y Travel Loop firman un acuerdo de colaboración

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Madrid, octubre de 2010.- El pasado 4 de septiembre Unsol.es, la mayorista online del Grupo Unida firmó en Madrid su acuerdo de colaboración con Travel Loop, gracias al cual esta última proveerá a Unsol.es de todo el soporte tecnológico específico para dar cobertura a toda la red de agencias independientes del grupo UNIDA.

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Marriott International and AC Hotels sign agreement to form hotel joint venture and new co-brand 'AC by Marriott'

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hotelnewsresource.com
7/10/2010

The Spanish hotel group AC Hotels, chaired by Antonio Catalan, and Marriott International, Inc. (NYSE: MAR),  chaired by J.W. Marriott, Jr., have reached a preliminary agreement to form a joint venture that will manage and franchise a new lodging co-brand across Europe and Latin America  – “AC by Marriott." 

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Opportunities emerge for international hotel operators in Spain

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hotelsmag.com
17/09/2010
 

International hotel brands including Conrad, Four Seasons, Park Hyatt, Sheraton, Marriott Courtyard by Marriott or Mövenpick can be found in emerging market capitals such as Istanbul and throughout the world, but none are present in Spain’s two most important cities, Madrid and Barcelona.

If there is one single feature that stands out more than any other in Spain’s hotel industry, it is the scarcity of leading global hotel operators. In the upscale and luxury segments in Barcelona, only Mandarin Oriental, Ritz-Carlton and W are found, while in Madrid there is only InterContinental, Westin and Orient-Express.

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Parasol Secures Hotel Arts Barcelona

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hotelinteractive.com
22/09/2010
 

Parasol, a brand communications and marketing agency announces it has been retained to spearhead the US and UK media relations campaigns for Hotel Arts Barcelona, Ritz-Carlton’s first hotel in Europe and today an iconic address in Spain and on the continent. Lead by Founder and Managing Director Andrea Werbel, Parasol offers more than 20 years of industry experience, providing strategic media relations and integrated marketing services for some of the world’s finest hotels and resorts, restaurants, chefs, wineries, spas and designers.

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