The TRICK to Navigating the Seas of Transition

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By Thomas Mielke, founding partner and managing director, Aethos Consulting Group
13/11/2017

Approximately a month ago, following Ritz-Carlton's previous announcement about moving into the cruise line sector, I contemplated the issues that must have been discussed in the boardroom prior to committing to such an endeavor. It stirred my thinking about a company's transition into a new business area that requires new skill sets and a firm’s transformation from a company culture perspective to accommodate and welcome a new talent pool into its realms.

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KRACK: The Implications For Hotel Industry

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By Pavel Pohl, Founder & CEO at nettify.com
November 2017

First of all, what is KRACK?

KRACK (Key Reinstallation Attack) is a security flaw in the WPA2 protocol, which could allow hackers to steal sensitive information such as credit card numbers, passwords, chat messages, emails, photos, etc.

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Who is the Luxury Travel Consumer of Today?

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October  2017
by Anna Bjurstam, Six Senses Spas VP

I read an article recently that profiled the luxury travel consumer, and while there were some good thoughts, there were a couple that really bothered me. There is so much talk, and so many articles and blogs, about who the luxury consumer is, and all this conversation generally sits under one umbrella. But is that actually meaningful information and a worthwhile discussion?

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If You Don't Give Guests What They Want They'll Go Elsewhere

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By Pierre Boettner, founder and CEO, hospitality pulse
7/9/2017

The hotel shopping model is changing. We see it in the growth of vacation rental sites like Airbnb and HomeAway. We see it in the shift from cookie cutter chains to boutique hotels that reflect the uniqueness of their location. And we see it in the travel trend toward personalization.

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5 Problems With China's 5-Star Hotels

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By Steven Weathers
14/9/2017


As one who has traveled to 120 cities and towns all across China over the last 12 years, I've stayed at the gauntlet of hotels from a monk's home in Qinghai with no running water or a toilet for five days (and I slept on the floor) to newly opened international brand 5-star hotels -- and everything in-between from guest houses similar to B&Bs to boutique hotels to China's rising 3-star hotel brands (which are actually impressive).

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