Luxploration

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By Tom Roelens, GM Four Seasons Resorts Lanai, Hawaii
hotelsmag.com
27/03/17


Those of us in the tourism industry love trends, especially when we can name them something fun. From mancations to babymoons, they are opportunities to feature your products and experiences and to target your guests in an engaging way.  

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How Travel Fraud Culture Is on the Rise

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By Sarah Hill, Partner & Head of Fraud at BLM
17/3/2017


Sarah Hill, partner and head of fraud at insurance and risk law firm BLM, warns that agents should protect themselves from criminals. According to the latest statistics from Abta, the sector has seen a 425% rise in fraudulent bookings, costing the consumer an estimated £11.5m last year. As we have seen from yesterday’s news, organisations like Abta can also be the victims, highlighting the importance of future-proofing against these attacks.

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Instant Book | Is this the Beginning of the End for Direct Hotel Bookings?

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February 2017
by Paul Mulcahy, Senior Vice President Commercial and member of the Executive Committee at Mövenpick Hotels and Resorts


What is the future of the OTAs’ new direct booking model?  As Mövenpick’s Paul Mulcahy explains, it poses a further threat for  hotels,  as  they  will  continue  to  lose  control  over  more  and  more  of  the  guest  online  customer  journey  and  thus  their  ability to brand build and differentiate themselves relative to the competition

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The Ruling on the Travel Ban: A Lose-Lose Scenario for Business Travel and the Economy

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By Michael W. McCormick, GBTA Executive Director and COO
February 2017


On Tuesday, the 9th U.S. Circuit Court of Appeals in San Francisco heard arguments from the Department of Justice and opposing attorneys from the states of Washington and Minnesota before they decide the fate of President Trump’s executive order banning travel to the United States from seven Muslim-majority countries.

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Corporate Hotel Rate Negotiations 2017: A Change in the Balance of Power from Sellers to Buyers

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By Bjorn Hanson, PhD, Clinical Professor NYU School of Professional Studies. Jonathan M. Tisch Center for Hospitality and Tourism
5/10/2016

As the corporate and contract rate negotiation season is about to begin, the 2017 outlook is for a change in the balance of power from sellers to buyers.

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