The Mobile Journey: A New Perspective on Mobile Hospitality

Imprimir
April 2017
By Mike Murray, Co-Founder TripCraft

It was Ralph Waldo Emerson who famously said, "Life is a journey, not a destination." Though Emerson's humanity and today's technology may not always seem like friends, they are fundamentally intertwined. The technology exists not simply to help us get from point A to point B faster or to make us smarter, but instead to make our lives better, to make the journey richer. Emerson's belief in the journey is essential to how we should view mobile technology and mobile hospitality.

Leer más...

The ‘NEW’ Hotel General Manager

Imprimir
20/4/2017
hospitalitynet.org
By Paul Sarlas, Founder/CEO at Savvy IQ Hospitality Consultants

The position of general manager has never been a static one. When you're checking the financials one minute and tasting new dishes in your restaurant the next, you cannot afford to be a specialist. You need to be generalist, hence the title. With an enigmatic sounding title and a capricious job description, General Managers, as a rule of thumb, are generally quick to adapt.

Leer más...

Entrevista | Miguel Ángel Doblado, GM Only YOU Hotel Atocha

Imprimir

Abril 2017

Hoy  hablamos con Miguel Ángel Doblado, director del hotel, que con más de 20 años de experiencia en hoteles de lujo, es uno de los artífices de que, además de por su impresionante interiorismo, el Only YOU Hotel Atocha destaque por ser uno de los hoteles mejor valorados por sus huéspedes, que siempre alaban la calidad del servicio y la amabilidad del staff del hotel.

Leer más...

Luxploration

Imprimir

By Tom Roelens, GM Four Seasons Resorts Lanai, Hawaii
hotelsmag.com
27/03/17


Those of us in the tourism industry love trends, especially when we can name them something fun. From mancations to babymoons, they are opportunities to feature your products and experiences and to target your guests in an engaging way.  

Leer más...

How Travel Fraud Culture Is on the Rise

Imprimir

By Sarah Hill, Partner & Head of Fraud at BLM
17/3/2017


Sarah Hill, partner and head of fraud at insurance and risk law firm BLM, warns that agents should protect themselves from criminals. According to the latest statistics from Abta, the sector has seen a 425% rise in fraudulent bookings, costing the consumer an estimated £11.5m last year. As we have seen from yesterday’s news, organisations like Abta can also be the victims, highlighting the importance of future-proofing against these attacks.

Leer más...