Interview | René Zimmer, General Manager at Finca Cortesín Hotel, Golf & Spa

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April 2015 | Ultra-Luxury Travel Edition

Finca Cortesin Hotel, Golf & Spa offers unparalleled luxury on Spain's southern coast. Set in the Andalucia's pristine hinterland near Sotogrande and Marbella, this 67-suite property offers an elegant holiday experience for the sophisticated traveler. The hotel, golf course and spa set a new benchmark for luxury both on the Costa del Sol and in Spain as a whole.

What does luxury means to today travelers?

We have found that to our guests, a luxury holiday experience allows you to completely turn off and forget about the daily stresses that come with everyday life. Finca Cortesin acts as a welcome escape to help guests recharge, rejuvenate and enjoy their loved ones without distraction, taking home wonderful memories to hold onto until their next trip.

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Interview | Francesc Escànez, Owner and GM Atlàndida Viatges & Owner at Southern Cross

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April 2015 | Ultra-Luxury Travel Edition

The travel agent is far from obsolete, and in many ways the increased access to online travel information and bookings has made the use of a quality travel agent more important than ever. The best travel agents routinely get clients better rooms, better guides and even better cabins on airplanes, often for the same cost – or less. Today’s agents provide insider access, learn and understand your desires and personality, and are there for you 24/7, before, during, and after your trip.

 

What’s the business model behind Atlàntida Viatges?

Our business model is based on having a team of gorgeous professional travel designers, with deep knowledge of a vast majority of worldwide destinations, who constantly travel themselves and therefore always offer travelers the best options. It is based on one-on-one contact with the traveler, seeking closeness and confidence, with the only aim of becoming the customer’s personal travel consultant. Achieving this takes time, experience and a well-trained team who loves their job and is passionate about what they do.

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Interview | Fernando Suárez de Góngora, Area Manager Spain Emirates Airlines

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April 2015 | Ultra-Luxury Travel Edition

The glamour of luxury air travel is making a comeback, as today’s upscale travelers put a premium on memorable experiences, not just a way to get from A to B.

What do travellers want from luxury air experiences?

A travel experience tailored to their personal needs and expectations. As in an upscale Hotel or Restaurant, they expect to be treated as guests, taking into consideration their personal preferences and tastes. At Emirates we strive to give them the outmost in personal space, privacy, comfort, dedicated, friendly attention and services in all its forms.

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Should Hoteliers Be Concerned with Amazon Becoming the Next Mega OTA?

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hebsdigital.com
By Max Starkov
20/1/2015

The industry press is full of articles about Amazon entering the travel retail space, opening travel industry-focused offices, and contacting hoteliers to strike merchant-model wholesale deals.  Industry “oracles” are predicting that Amazon will become the next Expedia or Booking.com.

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For 2015, it’s All About Striking While the Iron is Hot

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By David Eisen
17/12/2014


In our annual “Future Outlook” commentary last year, we borrowed a line from Led Zeppelin: “Good times, bad times, you know we had our share.” The slightly modified lyric described the ambivalence of the hotel industry: still undecided on which way to go. That was then, this is now.

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