HSMAI and Cvent Release White Paper on Value of Real-time Data for Group Bookings

19/9/2018

The Hospitality Sales and Marketing Association International (HSMAI), in collaboration with Cvent, released Room Blocks in Real Time, a white paper on the benefits - for meeting planners, hotels, and event attendees—of managing group bookings at hotels by strategically applying software solutions.

Providing a Positive Experience Across the Entire Guest Journey

September 2018
luxuryhotelassociation.org

Twenty percent of hotel guests say their customer experience (CX) expectations are higher than they were two years ago. So, what’s changed between now and then? Greater demand for quality, consistent service organization-wide. Consider these three real guest reviews I found on TripAdvisor:

Why Hotel Bathroom Amenities from Paris to Hong Kong Are Becoming so Much More than Fancy Extras

scmp.com
June 2018

Hotel toiletries are moving beyond being just being an additional touch of luxury. Now they are a symbol of identity for hotels, and niche brands are cashing in.

Hotel CEOs: Technology Will Determine Future Of Hospitality

June 2018

By Jason Q. Freed | duettocloud.com

In a hotel industry starved for innovation, it’s not surprising hospitality leaders on stage at the NYU International Hospitality Industry Investment Conference focused much of their attention not on real estate opportunities but instead on how technology will continue to push the industry forward.
Conference chair and Loews Hotels CEO Jonathan M. Tisch opened this year’s conference by putting hotel technology directly in the spotlight.

Europe’s Top Hotel Companies and Brands, Germany Leads Europe’s Pipeline

11/6/2018

lodging Econometrics (LE)

A recent Hotel Construction Pipeline Trend Report for Europe, analysts at Lodging Econometrics (LE) report that the top global hotel companies in Europe’s Construction Pipeline are as follow.

HSMAI and Cvent Release White Paper on Value of Real-time Data for Group Bookings

Providing a Positive Experience Across the Entire Guest Journey

Why Hotel Bathroom Amenities from Paris to Hong Kong Are Becoming so Much More than Fancy Extras

Hotel CEOs: Technology Will Determine Future Of Hospitality

Europe’s Top Hotel Companies and Brands, Germany Leads Europe’s Pipeline

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