HSMAI and Cvent Release White Paper on Value of Real-time Data for Group Bookings

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19/9/2018

The Hospitality Sales and Marketing Association International (HSMAI), in collaboration with Cvent, released Room Blocks in Real Time, a white paper on the benefits - for meeting planners, hotels, and event attendees—of managing group bookings at hotels by strategically applying software solutions.

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Providing a Positive Experience Across the Entire Guest Journey

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September 2018
luxuryhotelassociation.org


Twenty percent of hotel guests say their customer experience (CX) expectations are higher than they were two years ago. So, what’s changed between now and then? Greater demand for quality, consistent service organization-wide. Consider these three real guest reviews I found on TripAdvisor:

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Why Hotel Bathroom Amenities from Paris to Hong Kong Are Becoming so Much More than Fancy Extras

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scmp.com
June 2018

Hotel toiletries are moving beyond being just being an additional touch of luxury. Now they are a symbol of identity for hotels, and niche brands are cashing in.

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Hotel CEOs: Technology Will Determine Future Of Hospitality

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June 2018
By Jason Q. Freed | duettocloud.com


In a hotel industry starved for innovation, it’s not surprising hospitality leaders on stage at the NYU International Hospitality Industry Investment Conference focused much of their attention not on real estate opportunities but instead on how technology will continue to push the industry forward.
Conference chair and Loews Hotels CEO Jonathan M. Tisch opened this year’s conference by putting hotel technology directly in the spotlight.

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Europe’s Top Hotel Companies and Brands, Germany Leads Europe’s Pipeline

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11/6/2018
lodging Econometrics (LE)


A recent Hotel Construction Pipeline Trend Report for Europe, analysts at Lodging Econometrics (LE) report that the top global hotel companies in Europe’s Construction Pipeline are as follow.

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