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gran marbella resort

Iconic Luxury Hotels to open Gran Marbella Resort & Beach Club, Spain

Perched along the serene shores of Playa del Real de Zaragoza, one of Marbella’s most tranquil beaches, Gran Marbella Resort & Beach Club epitomises the soul of Andalusia: a place where time-honoured traditions meet an inimitable glamour and joie de vivre. Blending cultural heritage with contemporary elegance, Gran Marbella embodies a quietly glamorous experience – one that whispers rather than shouts, where time seems to slow down intentionally, and where deep connections are forged with the rich historical tapestry of the region.

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How the world’s best hotels deliver exceptional customer experience

By Ryan Mann, Ellen Scully, Matthew Straus, and Jillian Tellez Holub
McKinsey & Company

Luxury hotels know that the secret to top-tier customer experience is a culture of excellence. Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury hotel told us in an interview, “Our facility is our stage, and guests are paying for a performance.”

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volta barcelona

Volta Bar: Innovación y sostenibilidad en una propuesta de coctelería y sabores del mediterráneo

Borneta, el hotel perteneciente a la nueva marca hotelera Miiro, ubicado en el emblemático barrio de El Born, inaugura Volta Bar, su nueva coctelería que ofrece una propuesta de bebidas inspirada en la riqueza gastronómica del Mediterráneo y la exploración de sabores del mundo. Ubicado junto al restaurante Volta, este espacio cálido y sofisticado invita a descubrir una carta de cócteles artesanales que rinde homenaje tanto a los ingredientes locales como a la creatividad cosmopolita.

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