The Dolder Grand chooses Shiji to power digital transformation

Shiji, the global leader in hospitality technology, proudly announces its strategic partnership with the Dolder Grand, an iconic luxury hotel located in Zurich, Switzerland. This partnership marks the implementation of Shiji’s cutting-edge Shiji Enterprise Platform (PMS) and Infrasys Point-of-Sale POS system throughout the Dolder Grand’s distinguished property.

Known for its breathtaking views of the city, Lake Zurich, and the Swiss Alps, the Dolder Grand is poised to elevate its operational efficiency and guest satisfaction through Shiji’s next-generation technology. Upgrading from legacy systems, the Dolder Grand will integrate Shiji’s advanced POS at multiple outlets. Shiji’s solutions, built to accommodate every sector of the hospitality industry, have seen a rapid adoption in the luxury sector and were chosen by the Dolder Grand for their enterprise-grade security, extensive smart automation, and single guest profile features. The systems’ integrated cloud-based architecture also allows seamless updates and real-time data analytics, ensuring that the hotel’s staff can provide impeccable service.

«The adoption of Shiji’s PMS and Infrasys the POS at the Dolder Grand is part of our vision to bring technology to the luxury hotel sector,» said Markus Granelli, General Manager at the Dolder Grand. «We strive to deliver the best and most personalized service we can, and we see technology as a facilitator to empower our teams in a way that will help guests get the most out of their stay. Shiji has shown they can deal with the demands of the luxury hotel industry.»

The Dolder Grand’s selection of Shiji’s PMS and Infrasys is supported by compelling statistics and industry insights. Luxury properties that have implemented Shiji’s systems report more efficient operations and a notable improvement in guest satisfaction scores. These metrics demonstrate the tangible benefits that Shiji’s technology brings, ensuring that the Dolder Grand can uphold its promise of delivering superior guest experiences.

«We are excited to partner with the Dolder Grand,» stated Wolfgang Emperger, Senior Vice President, Europe & Africa at Shiji. «Our global success in the luxury hotel industry was a choice we made, because if we can manage the luxury hotel industry, we know we can delivery to any type of hotel, and we’re proud to see how our customers notice that too. By choosing Shiji’s PMS and Infrasys, the Dolder Grand is setting a new benchmark for innovation and technology in the iconic luxury hotel industry.»

As the Dolder Grand continues to set new standards in luxury hospitality, the partnership with Shiji signifies a key moment in the hotel’s journey.

For more information about Shiji’s PMS, Shiji Enterprise Platform.

For more information about Infrasys Cloud POS.