Although technical skills such as accounting, financial analysis, and marketing are crucial for hospitality & tourism managers, soft skills play a vital role in excelling in this people-centric industry.
El Barómetro del Sector Hotelero, elaborado conjuntamente por STR y Cushman & Wakefield, confirma que la actividad turística y hotelera sigue al alza en nuestro país, con excelentes resultados en todos los indicadores que crecen respecto a las cifras del primer trimestre de 2023. De enero a marzo, los hoteles españoles han logrado una ocupación del 68,5% (+4,9% respecto al mismo periodo en 2023), mientras que el precio medio diario (ADR) se ha situado en los 134,6€ (+11,7%) y los ingresos por habitación disponible (RevPAR) en 92,1€ (+17,1%).
The perception of what is luxurious in hospitality is ever evolving. What trends in luxury today provide an insight to the future for the wider accommodation community? More specifically, how is the luxury leisure sector responding to serve evolving guests’ needs?
In the world of hospitality, experiences play a crucial role in creating lasting memories for guests. While everyone may talk about the ideal guest experience, it’s essential to recognize that not all experiences are created equal. What truly sets a guest experience apart and makes it unforgettable? Personalization is obviously key. Tailoring each interaction to the individual guest’s preferences and needs can elevate a stay from ordinary to extraordinary and as a result, be highly memorable. But there is more than just understanding preferences and meeting needs…
“I have the simplest tastes. I am always satisfied with the best.”
