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Plenia Travel, la agencia de lujo, da un paso decisivo hacia su evolución con una nueva identidad de marca: PLENIA-TRAVEL ARCHITECTS, un nuevo concepto único en España que redefine la forma de concebir los viajes. Plenia-Travel Architects se posiciona como un Estudio de Arquitectura de Viajes, donde la creatividad es el eje central y cada itinerario se diseña como una obra arquitectónica única. «Así como un arquitecto da forma a un edificio, los arquitectos de viajes dan forma a experiencias inolvidables», afirma Paulo Ribeiro, CEO y Travel Architect Master de Plenia-Travel Architects.

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By Ryan Mann, Ellen Scully, Matthew Straus, and Jillian Tellez Holub
McKinsey & Company

Luxury hotels know that the secret to top-tier customer experience is a culture of excellence. Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury hotel told us in an interview, “Our facility is our stage, and guests are paying for a performance.”


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