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Autor: Liliana S.

INTERVIEW — Javier Delgado Muerza, Managing Partner & EMEA CEO, Mirai

Javier ha desarrollado su carrera en algunos de los puntos de encuentro más influyentes entre tecnología y turismo, desde Expedia, Google e Iberostar hasta su actual posición al frente de Mirai en EMEA. En esta conversación, analiza cómo la inteligencia artificial está reconfigurando la visibilidad, la distribución y la reserva directa en la hotelería de lujo, y qué implicaciones reales tiene este cambio para los hoteles que aspiran a seguir siendo relevantes en un entorno cada vez más competitivo.

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Orient Express Venezia opens, a legendary 15th-century venetian palazzo reawakened

Orient Express proudly unveils Orient Express Venezia at Palazzo Donà Giovannelli, the extraordinary rebirth of the 15th century architectural jewel, owned by Arsenale Group, reimagined by architect and interior designer Aline Asmar d’Amman as a hotel, for the first time in nearly six centuries. A new icon in the brand’s constellation of ultra-luxury travel experiences, the hotel invites guests into a world where Venetian history, contemporary artistry and the legendary spirit of the Orient Express art of travel converge in perfect harmony. Once a celebrated crossroad on the legendary route from Paris to Istanbul, Venice reclaims its role as a theatrical gateway for the Orient Express world of luxury travel.

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What luxury travelers dislike — and what brands must fix by 2026

By Prof. Dr. Daniel Langer, Founder and CEO of Équité

A few years ago, I wrote that great hotels do not sell rooms. They sell memories. That insight feels even more urgent today.

Throughout 2025, I traveled extensively, advising luxury brands and auditing hospitality experiences. The same pattern appeared everywhere: guests pay more, expect more, and too often encounter inconsistency. Many luxury brands promise personalization, yet the reality often feels quite the opposite.

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