The Guest Experience Report by Shiji, established as the industry standard, not only offers a comprehensive annual assessment but also keeps the sector engaged with vital quarterly insights. These insights are detailed through region-specific infographics that provide a visual representation of the evolving trends and shifts in guest experiences, allowing stakeholders to observe and adapt to changes effectively.

Iberostar, a leading family-owned Spanish hotel chain renowned for its commitment to responsible tourism, unveils plans for its first hotel in Aruba – JOIA Aruba by Iberostar. Nestled on Eagle Beach, one of the most beautiful beaches in the world, the property is conveniently located just 15 minutes from the Queen Beatrix International Airport, 10 minutes from downtown Oranjestad, and six minutes from the shopping area of Palm Beach. This exclusive luxury resort aims to redefine the island experience with its premium service, quality and commitment to sustainability.

Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, opens Kimpton BEM Budapest, heralded as ‘the city’s newest hotspot in Buda.’ Transformed from a historic 19th-century mansion to a sophisticated 127-room enclave, this boutique hotel welcomes guests with a front-row seat to Budapest’s celebrated historic and cultural landscape.

Sport Hotel Hermitage & Spa ha sido aceptado en la exclusiva cartera de socios de viajes de lujo de Virtuoso®, que cuenta con más de 2200 proveedores preferentes en 100 países. Según Sport Hotel Hermitage & Spa, la inclusión en Virtuoso presentará nuevas oportunidades de ventas y marketing a los más de 20.000 asesores de viajes de lujo de la red y a su muy deseada clientela. Las agencias Virtuoso de todo el mundo facturan una media anual de entre 25.000 y 30.000 millones de dólares, lo que convierte a la red en el actor más importante en el sector de los viajes de lujo.